1. That’s exciting! But, we get it. This whole pick-up and delivery laundry concept is new. Here is what to expect with your first order.
2. Create an account from your iOS or Android devices. Enter your contact information, select your services, and set your cleaning preferences.
As part of signing up for the service, you’ll get a Welcome Kit which includes your own, laundry bags. You’ll use these laundry bags to separate your laundry. These bags are yours to keep!
Your Welcome Kit – which includes your Xshore Clean Wash n Fold bags – will be delivered the next business day. You can schedule your first order any day after that!
3. Since this is your first laundry service, you’ll notice we schedule the Welcome Kit to be delivered after you create your account. This means you will not be able to schedule your first laundry service before you have received your laundry bags.
These laundry bags make sure your laundry stays safe and garments get proper treatment.
If you need more bags or replacement bags, just ask!
4. We use different bags to differentiate services. You control the treatment & pricing of your order by which bag(s) you use. We offer three services – which are differentiated by different laundry bags.
Wash & Fold Bags: Wash & Fold Bags get treated like regular laundry – washed, dried, and folded. These bags hold your everyday clothing, towels, sheets, and other items that you would wash at home.
5. No, we sort for you! All wash and fold laundry is sorted multiple ways for washing – meaning your whites are never washed with colors. As part of our standard practices, we sort and check all garments for stains in production. However, to best treat stains we recommend you send the stained garment in your Laundry bag.
6. There is no need to be home for your scheduled pickup and delivery. In fact, most people prefer to just leave their clothes out for our drivers.
If you have any notes on where to collect your clothes (ex. back porch, by the garage door, at the concierge desk, etc) feel free to include those in your order notes. These notes help guarantee that all pickups and deliveries are successful. You’ll be notified about our progress along the way and we will handle it from here!
Here are more tips on leaving your laundry out for pickup and delivery. look at www.2ulaundry for this info!
7. Wash & Fold laundry is delivered the next available service day. In all of our markets, we operate Monday through Sunday.
8.We’re really good at folding laundry. All wash and fold garments are returned crisply folded. Your beautifully folded laundry is secured in air-tight plastic bags to help maintain the integrity of the folding. How do most people use Xshore Clean Wash n Fold ?
There is no one size fits all solution – but here is a start.
Most families use Xshore Clean Wsh n Fold every week which allows them to get their clothes on a predictable rotation of about 1-2 bags per week. However, on the other end of the spectrum, there are some people who like to let their laundry pile up – meaning they only need one big order per month.
Some use it less as a replacement for their washing machine and more as a quick ‘get out of jail free card’ when things really start piling up. In that crowd, there is a big group of folks that only send their sheets and towels during their seasonal deep clean.
The point is delivery laundry is really a day-saver. Everyone can use some help lightening the load! But it isn’t a one size fits all service. Test it out a couple of times and see where you find your sweet spot. Wherever it is, we’ve got a spot for you.
Xshore Clean Wash n Fold is a laundry pick-up and delivery service available in , Atlanta, Learn more about Xshore Clean Wash n Fold and sign up on our website.
